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How to help a lost cat

Finding a lost cat on your doorstep can be a jarring experience. You no doubt want to help, but it's not always clear what kind of help a strange cat needs. 

Firstly, make sure the cat or kitten has food, water, and shelter. If you can bring her into your home, keep her away from your own pets until you are certain she is healthy.
 

She most likely belongs to one of three categories. Either she has a home that she's wandered away from, she's been abandoned and is now a stray, or she's an unsocialised cat that has never been socialised to humans. It's important to determine which category you're dealing with before taking any action to help. If you're in the position of helping a stray cat, keep reading to learn which actions you should take.

Is the Cat Unsocialised?


If a cat shows up on your property, it's a good idea to observe her behaviour from a safe distance before approaching to offer help. Unsocialised cats and kittens have never been socialized to humans and might bite or scratch if you try to touch them — if you're even allowed to get that close.

While a friendly, approachable cat is likely not unsocialised, some strays are shy and wary of strangers despite being socialized, so it's not always that easy to tell the difference. Here are a few signs to help you spot a unsocialised cat:

  • Stray or lost cats may approach homes, cars or even people, even though they may hover at a safe distance. Unsocialised cats, on the other hand, are more likely to run away or hide.

  • Strays tend to avoid other cats, while unsocialised cats often live in groups.

  • Stray cats are likely to look at you and make eye contact, whereas unsocialised cats tend to avoid eye contact.

  • Strays are more likely to vocalize or "talk" to you. Unsocialised cats tend to stay silent.

  • Strays are primarily active during the daytime, while unsocialised cats, though occasionally visible during the day, are more active at night.

  • Strays that are used to being taken care of may have a "homeless look" about them. For example, they may be dirty or bedraggled. Unsocialised cats are used to taking care of themselves, so they often look clean and healthy.


If you think you might be dealing with a unsocialised cat, it's best to keep your distance. It's very likely that such a cat doesn't need rescuing. You can call your local animal control if you suspect unsocialised cats are living near you, as they are equipped to handle these wild cats.

Lost or Stray?


After finding a lost cat and determining that she is not unsocialised and is safe to approach, the next step is to figure out whether she is simply lost or if she's a stray in need of a new home. If she's wearing a collar with ID, it's very likely that she's lost. In this case, simply call the number listed on her ID to let her owner know she's been found safe and sound.

Unfortunately, it's not always so simple. Many people don't bother putting a collar or tags on their cats, so the fact that these are missing doesn't necessarily mean that she is homeless. You can take her to a vet or animal shelter to have her scanned for a microchip, which would have her guardian's contact information — but the lack of a chip also doesn't necessarily mean you're dealing with an abandoned cat. Click here for a template for paper collars for stray cats.

With no easy way of identifying to whom the cat belongs, the next step is to check lost and found ads. It's also a good idea to ask around the neighbourhood to see if anyone is missing a cat. Be sure to also check your local community Facebook pages, lost pet groups, lost pet databases (see list below), Trade Me and call your local animal shelters. People will often call their local shelters when a pet is lost, so there is a chance that the shelter will be able to help you reunite the cat with the owner.

If none of your searching turns up an owner, the final step is to place your own "found cat" ads. You can utilize your social networks and local community Facebook pages.

Lost Pet Finders - https://lostpetfinders.co.nz/

Lostpet.co.nz - http://www.lostpet.co.nz/

New Zealand Lost Pet Register NZLPR - https://www.facebook.com/NZlostpets/

Trade Me Lost & Found Pets (it’s free) - https://www.trademe.co.nz/pets-animals/lost-found

Neighbourly - https://www.neighbourly.co.nz/

If you do not have the capacity to care for the cat while you search for the owner, make sure to call your local shelter and ask if you can bring the cat in. Never leave a cat at the door of a local shelter.
 

Before handing a found pet over to it's owner

Please ensure the person is the rightful owner by asking for proof of ownership such as:

  • Photos of the pet

  • Proof of registration

  • Vet records

  • Detailed description of the pet

  • If there are any unique markings/scars

  • Colour of collar

  • Does the pet respond to his name

  • Does the pet have any distinctive behaviours

If someone calls claiming to be the owner, don't answer any questions about the pet but instead let the person describe the pet to you.

Do not ask leading questions such as "Does your cat have a kink in it's tail?" instead ask "Describe your cat's tail".

If you post a photo, try to find something about the pet that only the owner would know, ie, if the pet is wearing a collar, take it off for the photo then ask anyone who comes forward to tell you what kind of collar their pet was wearing.

If You Have Pets


Dealing with a lost cat takes a considerable amount of time, and you may find yourself fostering your feline guest for several days or even weeks. If you already have pets in the home, keep the new kitty quarantined either until you locate her owner, or you can take her to the vet for a health check and vaccinations.

Once she gets a clean bill of health, you can slowly introduce her to your pets. On the other hand, if you have no plans to keep her, you may decide to keep her segregated for the remainder of her stay with you.

Helping a Stray Cat


If you've exhausted all your resources and failed to track down an owner, it's likely that she has been abandoned and is needing a new home. In this case, you have a few options. You could, of course, adopt her yourself. If you do, your first step, if you haven't already done so, is to take her to the vet for a health check and to schedule vaccinations as well as spaying or neutering.

If you don't plan to keep her, you'll need to find a home for her. Start by calling local pet adoption shelters to see if there are any willing to take her. If a shelter won't accept the cat, follow these steps to find a new home for your stray:

  1. Advertise. Start by letting friends, family and co-workers know that you're looking for someone to adopt the cat. You can also try your social networks.

  2. Interview prospective guardians. A few questions to ask are whether they already have any pets and what kind, if those pets are vaccinated and spayed or neutered, whether there are children in the home, and if they live somewhere that allows pets. If you haven't already taken care of vaccinations and spaying or neutering, ask if the prospective guardian is willing to commit to having these procedures done.

  3. Arrange a meeting. Allow the cat to meet the prospective guardian under your supervision to make sure they hit it off before agreeing to hand her over.


How to Help an Unsocialised Cat


While unsocialised cats can generally fend for themselves, you can make life easier for them by providing cat food and water — preferably in a location that can't be easily accessed by your own pets — as well as shelter from the elements. The difficulty of helping unsocialised cats is that they tend to multiply very quickly. These cats may carry diseases, too. The problems with feeding unsocialised cats is that it promotes their ability to reproduce, which can lead to more cats living on the street, and because unsocialised cats tend to roam together in groups, you could be inviting more cats to your home than you anticipated.

One option to help control the unsocialised cat population in your neighbourhood, reduce the risk of infectious diseases to your own pets, and potentially find homes for adoptable kittens is trap-neuter-return (TNR). There may be volunteering opportunities in your community to help with these efforts. TNR involves trapping unsocialised cats and kittens, having them spayed or neutered and vaccinated, and either returning adult cats to their environment or finding homes or shelters to take in cats and kittens.

Finding a lost cat can be a commitment if you decide to be a good Samaritan, but it's often worth it for the peace of mind and overall good feeling that comes with helping an animal in need. Who knows? That stray cat on your doorstep just might end up becoming a cherished companion.

99 Trigg Road, Huapai, Auckland 0891

The sanctuary open for receiving donations 
Wednesday & Friday 10am - 12 pm
Sunday 10am - 1pm

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